Scam Alert

Scam Alert – Woolworths Voucher Email Scam

A scam email purporting to be from Woolworths has recently been in circulation, claiming that recipients can receive a $150 voucher if they answer a simple question regarding the year Woolworths was founded. Woolworths do not currently have such a promotion and have warned of this on their website.

The email contains a link to an external site (which is not Woolworths) where the recipient is required to fill out their personal details, including credit card numbers.

Woolworths Scam Email

Example of Woolworths Scam Email

There are a few of things to look out for to identify the scam – firstly, the sender email is not from Woolworths. Secondly, when your mouse hovers over the links you will be able to see that they are not links back to Woolworths; they link back to a phishing site. Also, the grammar is flawed, with prize misspelt as “price”.

If you have received this email and have any urgent concerns regarding this issue, please contact Interlinked on 1300 302 207.

**UPDATE 12th December 2014**

Another one going in circulation is this Coles Christmas Surprise email – one way to identify it is that it utilises the old Coles logo with the circle on the left, which Coles no longer uses.

Coles Christmas Surprise

**UPDATE 9th December 2014**

We received a phone call earlier today from a victim of the above scam, who has had $100 extra charged to their phone bill after participating in the supposed questionnaire to win a Woolworths voucher and providing their mobile phone number.

Another scam email to also look out for is a similar one supposedly from Coles

Coles Scam Email

Example of Coles Scam Email

If you have received this email and have any urgent concerns regarding this issue, please contact Interlinked on 1300 302 207.

**UPDATE 10th December 2014**

More scam emails to look out for:

Bunning Scam

Example of Bunnings Scam Email

Supermarket Voucher Scam

Example of Supermarkets Voucher Scam Email

Myer Scam

Example of Myer Scam Email

Benefits of MSPs

12 Benefits MSPs bring to your Cloud Deployment

It’s often a tough juggling act for businesses as they try to increase efficiency, cut back on costs, while staying ahead of competition and utilising the latest technologies. Especially for those planning for a migration to the cloud, with so many different options available and the increasing complexity of cloud integration and management, it can be a daunting task to make a choice that best fits your business needs. That is why Managed Services Providers (MSPs) are here to help.

Going back to the basics of economics, we know that businesses should make the best use of available resources to ensure that nothing goes to waste and scarce resources are used to their fullest potential. MSPs as experts in the field are able to provide invaluable service and advice from their extensive experience, and are available to you as an extra resource so you may focus existing resources on building your core business.

The most difficult part of a business cloud migration is the aggregation, integration, deployment and management of multiple cloud-based applications to deliver a fully managed enterprise solution. With years of experience in offering these services even before the rise of cloud-based infrastructure and the integration capabilities that are available today, MSPs are technology experts who provide immense value in the entire migration process. Economic science also tells us that specialisation, by allowing MSPs to take care of your cloud deployment and IT while you concentrate on your everyday business, means that every party can focus on what they do best rather than relying on self sufficiency. Benefits of this includes quicker and higher quality output, as well as cost and time efficiency.

These are only the tip of the iceberg when it comes to benefits of working with a MSP for your cloud solution, and we’ve summarised ten more for you below:

  1. Tech Savvy Professionals
    MSPs are experts in the areas of cloud infrastructure, data warehousing, security, business continuity, as well as core business applications. They also invest significant resources in keeping their staff current with the latest technology and application developments. MSPs are able to predict upcoming needs and work with their clients to build a technology roadmap for the future.
  2. Extensive Network & Relationships
    MSPs have developed their own cloud ecosystems with technology and other feature specific service providers, allowing them to package services from multiple cloud service vendors that collectively create new functionality.
  3. Customisation
    MSPs understand that one size does not fit all and all cloud deployments require some level of service integration and customisation. MSPs expect to tailor every deployment and offer a full range of professional services to support that.
  4. Application Experts
    MSPs understand applications, how they run in various environments and offer functional support. They truly understand their client’s business workflow and work to enhance it.
  5. Skilled at Large Cloud Deployments:
    MSPs regularly deal with large application deployments. They are experts at understanding how the applications will run in various cloud environments, allowing them to know what works and doesn’t work, which are often underestimated by in-house IT, and develop a low risk deployment plan.
  6. Simplification Experts
    MSPs are experts at taking the complex and simplifying it for their customers.
  7. Service-centric
    MSPs become an extension of their client’s team and understand what it takes at all levels of the organisation to make the relationship work.
  8. Anticipate Problems
    MSPs proactively manage both infrastructures as well as applications, anticipating problems and trying to resolve them before the client is impacted.
  9. Single point of contact
    MSPs serve as the single point of contact to enable complex business workflows regardless of the services used. They own any problems that should arise and ensure continuity, with support delivered by a dedicated support team that is empowered to serve your business 24/7.
  10. Simplified Billing
    MSPs provide a wide range of services under a simple recurring business model.

In the way of today’s technology advancement, moving to the cloud has become a crucial process to stay competitive. The cloud has also brought about many benefits to businesses of all sizes. It is undoubtedly a complicated process, however with the help of MSPs with their knowledge and technical expertise, cloud deployment can be made hassle-free to you and your team.

Ready to speak to a MSP? Contact Interlinked today on 1300 302 207 or enquiries@Interlinked.com.au to discuss your requirements!

Also see here for tips on how to choose a MSP.

Masque Attack - Interlinked

Flaw in iOS puts users at risk of Masque Attack

Cyber security firm FireEye has warned of a flaw in Apple’s iOS operating system that puts iPhones and iPads at risk of being hacked.

Following the discovery of the “WireLurker” malware, FireEye delved further into the vulnerability in non-jailbroken iOS 7 and iOS 8 devices that was exploited by the malware in a blog post. Dubbed a “Masque Attack”, the tactic allows hackers to install iOS apps on iPhone or iPad via email or text message. The attack takes advantage of a security weakness that allows an iOS app with the same file name – regardless of developer – to replace the legitimate app while keeping all of the user’s data.

According to FireEye, the vast majority (95 per cent) of all iOS devices are potentially vulnerable with this flaw, meaning that data-pilfering malicious apps can disguise themselves as legitimate programs.

Below is an example of an attack:

In the above example, FireEye sent a link to a test case user inviting them to download a new Flappy Bird update. When the person clicked the link, they unknowingly downloaded a hacked update to the legitimate Gmail app. The hacked Gmail app could look identical to the real thing but be sending a copy of all email to a third party.

The same technique could be used to lure people into uploading malicious versions of banking apps, that forward financial details including passwords to the hacker.

Masque Attack works because hackers could disguise a malicious app by using the “bundle identifier”, a digital certificate used by legitimate apps that identifies updates.

FireEye offers three rules for iOS users to protect their devices from Masque Attacks:

  1. Don’t install apps from third-party sources other than Apple’s official App Store or the user’s own organisation
  2. Don’t click “Install” on a pop-up from a third-party web page
  3. When opening an app, if iOS shows an alert with “Untrusted App Developer”, click on “Don’t Trust” and uninstall the app immediately

To check whether there are apps already installed through Masque Attacks, iOS 7 users can check the enterprise provisioning profiles installed on their iOS devices, which indicate the signing identities of possible malware, by checking “Settings – > General -> Profiles” for “PROVISIONING PROFILES”. Deleting a provisioning profile will prevent enterprise signed apps which rely on that specific profile from running. However, iOS 8 devices don’t show provisioning profiles already installed on the devices and extra caution should be taken when installing apps.

“We disclosed this vulnerability to Apple in July. Because all the existing standard protections or interfaces by Apple cannot prevent such an attack, we are asking Apple to provide more powerful interfaces to professional security vendors to protect enterprise users from these and other advanced attacks,” FireEye concluded.

Virus Alert

New CryptoLocker Variant Alert

Over the past few days we have noticed an increased circulation of variants of the CryptoLocker Virus, which will infect your computer and encrypt all usable files such as Word Documents, Excel, Access, MYOB, executable files…etc.

This virus will infect the local machine then spread to network drives and encrypt files. The scam involves you paying an amount of money to get a key to unlock the files, with no guarantees.

There is no way to cleanly remove the virus from the machine or decrypt infected files. The only way to restore files would be to restore from a recent backup. The machine would require formatting and reloading from the beginning.

The virus is spread by email, with the malware hidden within the emails.

Recent examples include:

  • an email “Offence report – Penalty Number :xxxxxxx” masqueraded as an infringement notice.
  • an email that says a parcel is ready to be picked up from a local Australia Post office.

If you receive such email please delete it immediately.

A few tips to help you stay protected:

  • Please ensure that your backups are working and you have a rotating set of drives or tapes
  • Ensure your Antivirus is up-to-date
  • Be aware of any emails that ask you to reply quickly or act fast
  • Alert users to new malware campaigns immediately. These typically increase over the holiday season
  • Educate users about phishing emails and other social engineering tactics
  • If the email is from someone you do not know, do not open it
  • Implement effective email security tools and policies, such as blocking executable or zipped attachments from unknown senders, or setting email filtering rules.
  • Prevent downloading executable or zipped attachments via HTTP/HTTPS connections.
  • Microsoft Essentials, AVG, and other free AV products should not be used
  • Isolate infected endpoints from the network as soon as possible
  • Subscribe to alert services such as Australian Government’s Stay Smart Online, which updates on the latest trends in our region.

If you have any urgent concerns regarding this issue, please contact Interlinked on 1300 302 207.

For further information on the CryptoLocker Virus, please click here.

**UPDATE 1st April 2015**

This second round of NSW Office of State Revenue (SDRO) fake emails are even more legitimate looking, making it of high risk to recipients.

Below are some screenshots of the email and the website it links to.

 CryptoLocker SDRO Scam Email
Scam email from SDRO

CryptoLocker SDRO Scam Website
Scam website imitating the SDRO

Once the user submits the security code to download their penalty or reminder notice, it downloads a malicious file containing the CryptoLocker virus variant.

SDRO has issued a statement on their website clarifying that they do not issue fines by email and they are only ever issued on the spot or by post.

Some key indicators that this email is fake:

  1. The email has not addressed the recipient by name.
  2. The email cites a traffic offence, however there are no car registration details mentioned.
  3. Hovering over the INVOICE and VIEW CAMERA IMAGES buttons, you can see that the link is not directed to a legitimate government website.
  4. The official website address is sdro.nsw.gov.au while you will see the fake one is nsw-gov.org.
  5. If you do visit the official website they have issued a scam alert, stating that the SDRO does not issue penalty notices or penalty reminder notices by email.

Another scam email also containing the same virus is one from Australia Post, similar to the below:

Australia Post Scam Email

 

auspost suspect email

Scam email imitating Australia Post

Fake Phone Bill - Cryptolocker

Scam email imitating Energy Australia

If you have any urgent concerns regarding this issue, please contact Interlinked on 1300 302 207.

Apps for a Healthy Mind

5 Apps for a Healthier Mind

“Ding-ding!” – and with this all too familiar tune your iPhone lights up with a pop-up alert. Ah… another email from your colleague (who never seems to sleep by the way) detailing the things that should have been done by yesterday. Back to work you go, relaxation can come later.

The convenience of technology and online communications has truly turned work days from ‘9 to 5’ to 24/7. With the rise of enterprise mobility almost anything can be done instantly, wherever you are. Finding time to yourself to unwind and relax is becoming increasingly difficult.

“You” time is extremely important!

The human body, like any machine, would wear out quickly if you are constantly working without giving it a break. In fact, if you are constantly working on an array of projects and multitasking, it can actually be damaging to your brain and health!

Not only has technology significantly changed how we work, it has also provided many new ways to make the most out of our precious leisure time! To get you started, the Interlinked team has put together a list of some of our favourite apps for relaxation and to take our minds off the daily grind.

5 Apps for a Healthier Mind

  1. Smiling Mind
    Meditate any time, anywhere, everyday with six Mindfulness Meditation Programs developed by a team of psychologists with expertise in youth and adolescent therapy, mindfulness meditation and web-based wellness programs
    Compatibility: iOS & Android
    Price: Free
    Website: http://smilingmind.com.au
    BONUS: Smiling Mind Corporate Programs are also available which involves mindfulness training for you and your team, delivered across its Smiling Mind Corporate App on mobile and face-to-face workshops. Smiling Mind is a not-for-profit organisation that operates solely on donations.
  2. The Mindfulness App
    Guided meditation sessions spanning from 3 to 30 minutes, with the option to customise your own meditation session and reminders to let you know it is time to meditate.
    Compatibility: iOS & Android
    Price:
     iOS: $2.49 / Android: $1.99
    Website: http://www.mindapps.se/
  3. Headspace
    This funky looking app provides a range of meditation programs, both guided and unguided, ranging from 2 to 60 minutes and consisting of proven meditation and mindfulness techniques.
    Compatibility: iOS & Android
    Price:
    Free
    Website:
    https://www.headspace.com/
  4. Buddhify 2
    Practical and playful, buddhify 2 increases your wellbeing by teaching you mindfulness meditation based on the activity you are currently engaged in, such as traveling, being online, taking a work break and going to sleep.
    Compatibility: iOS
    Price:
     $3.79
    Website: http://buddhify.com/
  5. Omvana
    With the largest collection of meditations, Omvana has the right track and guidance for you whether you’d like to learn how to meditate, or wish to take your meditation practice to the next level.
    Compatibility: iOS
    Price:
     Free
    Website: http://www.omvana.com/
    BONUS: Using Apple’s HealthKit, Omvana uses your Date of Birth, Diastolic & Systolic Blood Pressure and your Heart Rate to evaluate your stress levels and recommend an appropriate meditation for you.

What are you waiting for? Quit stressing and start meditating! Ommmmmmm…

CryptoLocker Variant

CryptoLocker Variant Alert

Over the past few days we have noticed an increased circulation of variants of the CryptoLocker Virus, which will infect your computer and encrypt all usable files such as Word Documents, Excel, Access, MYOB, executable files…etc.

This virus will infect the local machine then spread to network drives and encrypt files. The scam involves you paying an amount of money to get a key to unlock the files, with no guarantees.

There is no way to cleanly remove the virus from the machine or decrypt infected files. The only way to restore files would be to restore from a recent backup. The machine would require formatting and reloading from the beginning.

The virus is spread by email, with the malware hidden within the emails. An example is one that says a parcel is ready to be picked up from a local Australia Post office. If you receive such email please delete it immediately.

A few tips to help you stay protected:

  • Please ensure that your backups are working and you have a rotating set of drives or tapes
  • Ensure your Antivirus is up-to-date
  • Be aware of any emails that ask you to reply quickly or act fast
  • If the email is from someone you do not know, do not open it
  • Microsoft Essentials, AVG, and other free AV products should not be used

If you have any urgent concerns regarding this issue, please contact Interlinked on 1300 302 207.

For further information on the CryptoLocker Virus, please click here.

Google Guru

27 hacks to become a Google guru

When you need an answer your immediate action is to go straight to Google to do a search, but did you know that there are ways to get to your answers even quicker? These 27 hacks below will instantly make you a Google search guru (we recommend you open Google in another tab or window to test these out as you go along!):

  1. Search exact phrases using quotation marks
    e.g. “an apple a day keeps the doctor away”
  2. Exclude a search term by adding a hyphen before the word, especially useful when searching a word with several meanings
    e.g. apple -phone -mac -technology
  3. Find information within a specific website by adding site:*url*
    e.g. apple site:Interlinked.com.au
  4. Find sites with similar content to a URL you already know by adding related:*url*
    e.g. related:news.com.au
  5. Search for certain words in the body text of webpages where all the terms appear in the text by using allintext:
    e.g. allintext: holidays hot bargain
  6. Search for certain words in the body text of webpages where the one term appears in the text, and other terms appear elsewhere in the document (e.g. title or URL) using intext:
    e.g. Interlinked intext:apple
  7. Search for words in title containing all words in the search using allintitle:
    e.g. allintitle: what we know about iphone 6 so far
  8. Search for words in title containing a particular word in the title with other terms appearing elsewhere in the document (e.g. in the text or URL) using intitle:
    e.g. cloud services intitle:Interlinked
  9. Search for a particular file type using filetype:
    e.g. annual report 2014 filetype:pdf
  10. Search for a number range by using two periods to see results containing numbers in the given range
    e.g. dslr $300..$500
  11. Search for sentences or phrases with missing words in the middle using an asterisk as a wildcard
    e.g. hey i just * you and this is *
  12. Search social tags using @
    e.g. @Interlinkedau
  13. Search trending topics using #
  14. Search strongly connected ideas and phrases using &
  15. Search percent values using %
  16. Search prices using $
  17. Instant weather report using weather *location*
    e.g. weather sydney
  18. Current time using time *location*
    e.g. time sydney
  19. Stock quotes using company stock code
    e.g. GOOGL
  20. Sports scores by typing in your sports team’s name
    e.g. Rabbitohs
  21. Calculator by typing in your arithmetic problem
    e.g. 108*12
  22. Sunrise & Sunset Times by searching sunset *location*
    e.g. sunset sydney
  23. Measurement Conversions
    e.g. 10km to miles
  24. Dictionary by using define:
    e.g. define:Interlinked
  25. Translations
    e.g. translate pomme to english
  26. Movie Showing & Times
    e.g. movies 2208
  27. Flight Statuses
    e.g. CX 101

Have we missed anything? Let us know if you know of any other Google tricks!