In 2016, Telstra announced its decision to cease sale on its ISDN products and other special services as of June 2018. This is due to the nationwide rollout of the National Broadband Network and the incompatibility these products face with the new technology.
Telstra’s anticipated final disconnection will occur in 2022 – but businesses could begin losing services as early as 2019 depending on their location.
Affected services include:
- ISDN2 Enhanced
- DDS Fastway
- Frame Relay
- 31 January 2018 – New ISDN service unavailable for customers who do not already have ISDN in place
- 30 June 2018 – Full cease sale on new or additional ISDN services for all customers
- June 2019 – Disconnection will commence for existing ISDN connections
- By 2022 – All ISDN connections will be disconnected and full network will be decommissioned
Companies that currently utilise an ISDN service should start considering an upgrade.
If your business hasn’t transitioned to a compatible product within eighteen months of the NBN becoming available at your address, your services will be disconnected. This could mean permanent loss of your phone numbers and disruptions to your business.
You don’t have to wait until the final disconnection date. Interlinked can help your business migrate to an IP system today that is fully customisable and compatible with ADSL and NBN. On top of functionality and compatibility, it can also cut down on costs by reducing the cost of all your calls.
To assist with your migration, Interlinked can help your business evaluate the below:
- Upgrading your existing phone system vs buying a new one
- Selecting a hosted VoIP system vs an on-premise VoIP-enabled PBX
- Network capacity and speed – your internet connection may need to change to accommodate for voice quality
- Speak to us for a free consultation
- Interlinked will tailor a new solution based on your business’ needs
- We will take care of all paperwork and migration processes
To find out if your address is NBN-ready, click here.
For details of Telstra’s announcement, click here.