No matter whether it is a 50-year-old company or a start-up enterprise, businesses today are under tremendous pressure not just to provide uninterrupted services, but to continually reduce costs and increase efficiency. Add to this the chore of staying up to date with what seems like ever-changing technology, and it’s easy to understand why more and more businesses are choosing to relieve themselves of their IT burden by outsourcing to a Managed IT service provider.
Here are six great reasons to outsource your IT to the experts:
1. Reduce and Predict Operating Costs
Outsourcing can help fill the gaps while also saving money. First and foremost, it eliminates costs associated with hiring, training, and managing IT staff, which for many smaller businesses is simply not viable. Engaging a managed IT service provider with a fixed monthly management fee which includes Network Management and IT Support provides access to experts on an as-needed basis and you benefit from streamlined procedures and enhanced efficiencies that come from a proactive approach to infrastructure support.
2. Reduce Downtime
Your network is only as secure and stable as its weakest part. If a single element fails, you risk the whole system going down. And downtime has costly impacts for your employees, your customers and your profits. A managed service provider, through their initial review and ongoing monitoring, will be able to identify any potential problems and, through proactive Network Management, attend to them before they cause interruptions to your business.
3. Access Expertise
Few IT departments have the manpower or skills to provide the full range of services they are being asked to deliver – and that’s if the organisation has the luxury of a dedicated IT resource, which many SMEs and start-ups don’t. In today’s information world, technology is continuously evolving and it can be difficult for in-house IT staff to keep pace with emerging IT trends and technologies.
That’s where outsourcing comes in. Managed IT services companies continuously seek, train, and invest in staff with different specialties and advanced levels of certifications and experience. Partnering with a managed IT service provider allows your business to access this pool of expertise. You have the peace of mind that the service provider will be totally conversant with the best-practice systems and technologies for your specific business goals.
4. Free Internal Resources
Outsourcing your IT management delivers measurable IT productivity gains by enabling you to redeploy skilled IT staff from mundane tasks, such as monitoring servers and providing basic IT Support, to more strategic projects that use their core competencies to directly support business initiatives. By outsourcing the day-to-day management and maintenance of your network and systems, IT departments can better align themselves with growing the business.
5. Take Control
Contrary to popular belief, outsourcing gives you more control over your IT infrastructure. How? Through better organisation and management of your network. In-house staff who are providing support and basic IT services alongside other responsibilities are unlikely to provide the documentation and in-depth approach required for security, backups, and network management. A managed services provider will document your network and assets, and provide monthly reporting on the state of your IT infrastructure, any work and backups they performed and the number of support problems they resolve. The report will also outline areas that might require attention, which will prevent the risk of system failures and costly downtime.
6. Maximise your IT investments
Combining a bird’s eye view of your IT environment and knowledge of best-practice technologies, a managed IT services provider is able to offer strategic roadmaps and budgets on areas that require future investment. They can also offer advice on systems that integrate or complement your existing infrastructure, helping you improve the overall performance and return-on-investment of your current IT environment.